Indian call center employees posing as the IRS may have bilked Americans out of millions


From the Washington Post, by Rama Lakshmi

Police in India arrested 70 call center workers accused of conning American taxpayers into sending them money by posing as tax officials. 

Computer-savvy criminals posing as Internal Revenue Service officers at call centers in India may have bilked unsuspecting Americans out of millions, police in India said Thursday.

Police conducted a dramatic midnight raid at a call center in the country’s commercial capital of Mumbai on Tuesday and detained 770 employees for questioning. Seventy were later charged with fraud, wrongful impersonation and violating the country’s Internet safety law.

The call centers were making more than $150,000 a day through scams that took place for a little over a year, police said.

The callers told their American victims they were conducting a “tax revision” or that they had defaulted on payments to the IRS and would then obtain their personal financial information…

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